Effective: June 24, 2026 · KalpSetu Technologies Private Limited · CIN: U62013GJ2026PTC176213
Data We Collect
- Account data: Name, email address collected via Google OAuth login.
- Trade queries: Messages you type in Chat Hub, intent signals (product, destination, budget).
- Subscription status: Plan tier (Free / Starter / Growth), payment confirmation ID via Razorpay.
- Inventory data: Products, quantities, grades you voluntarily enter in the Inventory view.
- Usage signals: Which features you use (not keystrokes, not browsing history).
We do not collect biometric data, location beyond what you explicitly enter, or any data from your device beyond what a standard browser sends.
How We Use Your Data
- To provide trade intelligence responses personalised to your queries.
- To match your inventory to buyers and opportunities.
- To manage your subscription and send transactional emails (payment confirmation, watchlist alerts).
- To improve our intelligence agents using aggregate, anonymised query patterns.
Your data is never sold to third parties. It is never used for advertising.
Third-Party Services
- Google OAuth — authentication only. We receive your name and email. We do not access your Google account beyond that.
- Razorpay — payment processing. Payment card data never touches our servers. Razorpay's privacy policy applies to payment data.
- Airtable — structured data storage for trade opportunities, buyers, and your trades. Data is stored in servers located in the United States.
- Anthropic (Claude AI) — generates intelligence responses from your queries. Queries may be processed on Anthropic servers subject to their data handling policy.
- Perplexity AI — live market sweeps. Queries are sent to Perplexity subject to their data handling policy.
- Sarvam AI — voice input (STT), voice output (TTS), and multilingual intent extraction. Voice data is processed by Sarvam AI subject to their privacy policy. Powered by Sarvam AI.
Data Retention
- Active account data is retained while your account exists and your subscription is active.
- On account closure, your personal data (name, email, trade history, inventory) will be deleted within 30 days.
- Aggregate anonymised query data (no personal identifiers) may be retained longer for service improvement.
Your Rights — DPDP Act 2023
Under India's Digital Personal Data Protection Act 2023, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate personal data.
- Erase your personal data (right to be forgotten).
- Withdraw consent at any time (this may affect your ability to use the service).
- Nominate a person to exercise these rights on your behalf.
To exercise any of these rights, email: parth@kalpsetu.co.in. We will respond within 30 days.
Cookies & Local Storage
We use browser localStorage to maintain your session (login state, language preference). No advertising cookies. No third-party tracking cookies.
Security
All data in transit is encrypted via TLS. API credentials are stored in environment variables and never exposed in frontend code. We apply rate limiting, HMAC signature verification on payment webhooks, and input sanitisation on all user inputs.
Contact
Data Protection queries: parth@kalpsetu.co.in
KalpSetu Technologies Private Limited · 3rd Floor, Regus, Vadodara, Gujarat 390001
KalpSetu Technologies Private Limited is a DPIIT-recognised startup (Certificate No: DIPP266522).
Voice intelligence powered by Sarvam AI.